The Certificate IV in Spoken and Written English – Employment (CSWE IV) is designed for people from non-English speaking backgrounds who have overseas qualifications, training, skills or experience. Students study one of two specialisations: jobseeking or workplace communication.
The CSWE IV - Employment jobseeking specialisation develops awareness of the culture of the Australian workplace, and improves students jobseeking and workplace communication skills.
The CSWE IV - Employment workplace communication specialisation improves spoken and written communication skills for casual and formal workplace interactions.
By completing modules of the CSWE IV – Employment jobseeking specialisation you learn to:
- identify potential employment
- prepare CVs and job applications
- prepare for job interviews
- improve workplace communication skills
In the CSWE IV - Employment workplace communication specialisation you learn to:
- write more effective reports
- communicate more confidently in meetings and negotiations
- provide better service to customers
- improve day-to-day written and spoken communication skills
- improve your pronunciation and grammar
Participants can complete individual modules or full certification. They will be awarded statements of attainment or the Certificate IV in Spoken and Written English – Employment.

91420NSW
Certificate IV in Spoken and Written English - Employment
Priscila from Brazil
I moved to Australia at the beginning of 2007 with years of experience in IT, but without a job or network. Attending the Certificate IV in Spoken and Written English – Jobseeking (Skillmax course) helped me to fit into the Australian workplace. It taught me everything from how to prepare my résumé to how to approach employers in an interview. There is no similar English course in Australia in terms of content and quality.
Furthermore, all NSW AMES staff are really professional and work with a lot of passion to encourage us as students to be confident, even if English is not our first language. After class some teachers were also happy to spend extra time with us if we were having problems understanding anything we had been taught. Something fantastic to be highlighted is also the cultural diversity in the classes, proving that here we all have the same opportunities.
Even though it was hard leaving my family and friends in Brazil, people at AMES made me feel very welcome. My most rewarding experience was meeting new people who have become some of my closest friends.
This environment and enthusiasm helped me to get my job in the beginning of Term 2 in a well-known multinational company. Now I'm really confident about my potential and I'm preparing myself to do the academic IELTS test to hopefully start a postgraduate course next year.
I can definitely say that AMES prepared me for the Australian job market and I totally recommend this pathway to other new migrants.