Acknowledging Diversity in Assessment Practices focuses on strategies for providing fair workplace assessment for all employees.
At Work: Beginner is an English language resource to assist students to understand Australian workplace practices and develop the language and numeracy they need at work.
At work: Post beginner is an English languageresource to assist students to participate in theAustralian workplace.
10 x A3 classroom posters to assist English Language Teachers and their Students. Available for purchase as individual posters or as a set.
English and communication skills to assist overseas trained doctors to meet the spoken language proficiency levels required for registration in Australia and other English-speaking countries for effective doctor-patient communication.
English and communication skills for talking to patients, nursing colleagues and other healthcare professionals.
Finding Work: Beginner is an English language resource to help students understand the processes of jobseeking and to develop the language they need to seek and obtain employment.
Finding Work: Post Beginner is an English language resource for students who want to understand the Australian work context and to develop the language they need to get a job.
This DVD and workbook focus on face-to-face and telephone communication with external clients. They examine telephone communication skills, multitasking at reception and dealing with customer complaints. It is aimed at intermediate to advanced English language learners.
This video-based resource explores the spoken communication strategies required for negotiating and problem solving in the workplace. It focuses on internal communication when negotiating leave, negotiating work priorities, giving updates and problem solving in a meeting. The resource includes a DVD and a workbook. It is aimed at intermediate to advanced English language learners.
This resource contains a job interview guide and DVD. It provides models ofjob interviews to assist in the jobseeking process in Australia.
Customer service focuses on spoken communication skills for external client interactions. In this short online course you learn how to give courteous and efficient service on the phone, while multi-tasking at reception and dealing with customer complaints.
This short online course focuses on the grammar required to write effectively in the workplace.
This short online course provides you with the knowledge and develops the jobseeking skills you need to find work in Australia. It covers five critical areas: Working in Australia; Résumés, Ads and Letters; Telephone Skills; Public Sector Applications and The Interview.
This online course focuses on internal workplace communication when negotiating leave, negotiating work priorities and problem solving in meetings. Each unit is designed around a video interaction and has a range of listening, speaking, pronunciation and role-play activities.
This online course develops the pronunciation skills you need to communicate clearly and effectively in the workplace. Through video and listening tasks you will learn, understand and practise the sounds, linking, stress and intonation of English.
This short online course gives practice in writing formal and informal workplace texts.
Accident Reports explains the writing process through examples and models of workplace texts including accident report forms, journey injury claim forms and medical certificates. It contains self-assessment activities and answers.
Forms 1 explains the writing process through examples and models of workplace texts including a range of workplace forms. It contains self-assessment activities and answers.
Forms 2 explains the writing process through examples and models of workplace texts including leave forms, claim forms and job application forms. It contains self-assessment activities and answers.
Notes and Messages explains the writing process through examples and models of workplace texts including a range of notes and messages. It contains self-assessment activities and answers.
Writing Skills is a self-access workbook for adult learners of English who wish to develop their skills in writing. It is designed for learners who have intermediate level listening or reading skills but weaker writing skills.
Back to previous page | Back to top