Terms & Conditions

Payment policy

• Payment on invoices is due within four weeks of dispatch.
• All payments should be made in Australian dollars.
• A small-order surcharge of $5.50 will apply to bookshops for orders under $50.00

All prices listed in the shopping cart are in Australian dollars and are inclusive of 10% GST. GST applies to purchases within Australia. Purchases outside Australia are GST free. We accept payments over 128-bit SSL encryption.

Shipping practices
Depending on your location, NSW AMES will ship your goods using Australia Post or a courier service. Orders are usually processed and dispatched by NSW AMES within 4 - 5 working days. NSW AMES takes no responsibility for delivery times by Australia Post or the courier services it uses. We will advise you within 4 - 5 working days if goods are not available or delayed in delivery.

Returns policy
All goods are sold on a ‘firm sales’ basis. A claim for damaged, short supplied, misbound or incorrectly supplied goods must be made in writing within seven days of receipt of goods. The cost of returning goods in any of the above circumstances will be incurred by NSW AMES.

All returns must receive authorisation from NSW AMES Publications before the goods are dispatched. Goods received without authorisation will be returned at the customer’s expense. Goods received in a non-saleable condition will not be credited and the cost of freight will be charged to the customer.

Your account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for activities that occur under your account or password.